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RETURNING TICKETS AND PASSES

RULES FOR RETURNING TICKETS AND PASSES FOR THE KRAKOW FILM MUSIC FESTIVAL (26 MAY-1 JUNE 2020)

PLEASE RETURN TICKETS AND PASSES, 14. FMF SALE WILL START LATER.


TICKETS AND PASSES PURCHASED VIA EVENTIM.PL OR WWW.BIUROFESTIWALOWE.PL/BILETY

In case of tickets and passes purchased via Eventim.pl, you will receive an e-mail message concerning ticket returns.



TICKETS AND PASSES PURCHASED AT EVENTIM TICKET OFFICES


Tickets and passes may only be returned at the very same office where it was purchased.



TICKETS AND PASSES PURCHASED AT INFOKRAKÓW INFORMATION POINTS


Please bear in mind that tickets and pass returns at any InfoKraków information point are suspended until further notice due to the temporary closure of all InfoKraków information points.



Given the current circumstances, refunds of tickets and passes will be available within 6 months from the date of the planned event. The deadline for returning your tickets may be extended further.

You will find information concerning the issue at http://infokrakow.pl/punkty-infokrakow and http://www.biurofestiwalowe.pl.

All the questions concerning returning tickets and passes purchased at any of the InfoKraków information points can be submitted to: bilety@infokrakow.pl. You may also call: +48 12 354 27 2

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